What do I receive with my laptop?
All laptops come ready to use with all the accessories listed in the description. You may wish to purchase additional items but this is a matter of choice and not necessity for using the laptop.
Is there an operating system?
Yes, all cheap Laptops have an operating System preloaded unless otherwise stated.
Does it come with MS Office?
No, all our machines only have the operating system preloaded unless otherwise stated.
How good is the laptop battery?
All used batteries provide a charge but we cannot say for how long and it does depend on how the laptop is used, for example watching a dvd film will run the battery down a lot faster than typing a document. New batteries should last for approximately 2 hours. Batteries are consumables so cannot be guaranteed to provide the same performance once they have been used. We need to be notified within 14 of receiving the laptop about any battery issues as after this we cannot offer any warranty on used batteries beyond this period.
How soon is my order dispatched?
Normally sooner but please allow up to 5 working days. If you require your order sooner please contact us to confirm delivery date.
How is it sent to me?
All UK orders are sent using DHL (despatchbay) courier. This is an insured next day service from date of despatch. EU orders are also sent using DHL and will take 2-7 days depending on location.
What accessories do I need?
We can supply almost any laptop accessory. Browse our website for your choice.
How Can I Pay?
We accept all major credit cards and debit cards, cheques, BACS and electronic transfer. Goods will not be dispatched until cleared funds are available. Allow up to 7 days for BACS and Electronic Transfers to clear.
What warranty will I receive?
New and factory refurbished cheap laptops come with the manufacturer’s stated warranty. Normally 1 year but can be up to 3 years. Used laptops come with 6 months warranty. All warranties are return to base unless otherwise stated, we may collect using courier at our discretion.
Can I get my laptop repaired when the warranty runs out?
The laptop centre deals in branded laptops which helps to ensure that replacement parts are obtainable. A full repair service is available and our trained technicians will advise as to the cost effectiveness of the repair before undertaking any work.
Is there adequate after sales service?
We offer a 14 day no quibble returns service, should you find the laptop you have purchased in unsuitable. Our trained technicians will give telephone help and advice on technical matters. For day to day operating queries where no fault is involved, we recommend that novice users enlist the help of a knowledgeable friend or relative. that novice users enlist the help of a knowledgeable friend or relative.